School Policies

School Policies – Traditional Classroom Education

Registration Procedures

Pre-registration is required.  Registrations for courses must be received by the school no later than six business days prior to the first day of class.  Enrollments after that date may be accepted at the discretion of the school.  No enrollment is permitted after the class has started.

Students must register for each course/class separately.

Registration will not be accepted without payment in full.

Confirmation:

If registration is completed on-line (from www.MooreEducation.com), the confirmation of enrollment with receipt for payment is emailed to the student immediately.

If registration is mailed to the school, confirmation of enrollment with receipt for payment will be emailed to student approximately one week before the first day of class.

Entrance Requirements:

There are no entrance requirements.

The school strongly recommends that the Basic Appraisal Principles and the Basic Appraisal Procedures be completed before any of the other courses.

Enrollment Periods:

Pre-registration is required.  Registrations for courses must be received by the school no later than six business days prior to the first day of class.  Enrollments after that date may be accepted at the discretion of the school.  No enrollment is permitted after the class has started.

Attendance

Attendance for 100% of the class is required.

Withdrawals – Refund Policy

Withdrawals must be submitted in writing to The Moore Group, Inc.

Withdrawals can be emailed to dlmoore@neb.rr.com, Monday through Friday 8:00 am – 4:30 pm CT. (School is closed Saturday and Sunday)

Withdrawals received within three days of registration will be refunded in full.

Continuing Education: Withdrawals received after three days of registration but before class begins will receive a tuition refund, less 25% of course tuition.

Qualifying Education: Withdrawals received after three days of registration but before class begins will receive a refund of all tuition paid except a registration fee not to exceed $150.00 as per State Statute.

No refunds will be issued for withdrawals received after class begins.

Refunds will be issued within 30 days following receipt of withdrawal.

School Cancellation

The School reserves the right to cancel any class at any time and will refund in full.

Satisfactory Completion

Qualifying Education:

Students must pass the final examination. Students must be in attendance for 100% of class.

Completion Certificates:

Completion certificates will be emailed to the student approximately one week after successful completion of the class.

Students are responsible for maintaining their own certificates and submitting the certificates to the appropriate regulatory body.

Continuing Education:

Students must be in attendance for 100% of class.

Completion Certificates:

Completion certificates will issued at the completion of the class.

Students are responsible for maintaining their own certificates and submitting the certificates to the appropriate regulating body.

Examination Failure

If the course final examination is not successfully completed, notice will be sent to the student approximately one week after the examination. This notice will contain information pertaining to the time frame in which the final examination must be successfully completed.

Final examination retakes:

If the National Uniform Standards of Professional Appraisal Practice course final examination is not successfully completed, the student will have two additional opportunities to retake the final examination.

In the case of all other qualifying education courses, if the final examination is not successfully completed, the student will have one additional opportunity to retake the final examination.

Scheduling a final examination retake:

To schedule a final examination retake, contact The Moore Group, Inc. by phone or email (402) 770-8605 dlmoore@neb.rr.com

Grounds for Dismissal

Disruptive or abusive behavior will be grounds for dismissal from class. Dismissal will be at the discretion of the instructor or school official.

Complaint Procedure

Complaints can be submitted to the school at the end of the class on the course/instructor evaluation from.

Complaints can also be mailed to The Moore Group, Inc. (3460 S 17th Street, Lincoln, NE 68502) at any time.

Complaints can be sent to the Program Director of Private Post secondary Career Schools at the Nebraska Department of Education. Written complaints to The Moore Group, Inc., which require a reply, will be responded to within 45 days of receipt.

Placement Assistance

The School does not offer placement assistance.

School Facilities and Equipment

Classes are held in meeting rooms which are setup with classroom tables and chairs.

PowerPoint projectors are used in material presentation.

Transfer of Hours/Credits

A student may take any specific appraisal course from any approved provider (school). It is not compulsory that any one provider (school) be used exclusively for a student’s required appraiser education. However, an individual course must be started and completed with the same provider (school). Credit for the classroom hours attended with one provider (school) cannot be transferred to a different provider (school) to complete a specific course.

Price Changes

Prices are subject to change without notice.

School Policies – Online Education

Registration Procedures

Students must register for each course. Important course information, and a registration link, can be found on the School website (www.MooreEducation.com) by clicking on Courses – Online and then clicking on the specific course.  To register, students can also go directly to the course delivery website: MooreEducation.fastclass.com  Registration will not be accepted without payment in full.

   Confirmation:  Confirmation of enrollment with receipt for payment is emailed to the student immediately.

   Entrance Requirements:  There are no entrance requirements.  The school strongly recommends that the Basic (Residential) Appraisal Principles and the Basic (Residential) Appraisal Procedures be completed before any of the other courses.

   Enrollment Periods: There are no specific enrollment periods.  Online registrations can be submitted at any time.

 Withdrawals – Refund Policy:  Refunds are available for online education, up to 15 calendar days after the date of enrollment.  A $25.00 refund processing fee will be applied.  To request a refund, contact online support at support@fastclass.com or 1-800-282-7972.  Contact hours:  Monday through Friday 9:00am – 7:00pm; Saturday 10:00am – 3:00pm; Closed Sundays and major holidays.

Attendance:  Students can complete the course at their own pace.  Course must be completed in its entirety. 

 Course expiration: Online courses must be taken within six months of the enrollment date.  After 6 months, the course will automatically expire and will not be accessible.  You can purchase an extension.  Please contact online support to request an extension at support@fastclass.com or 1-800-282-7972.  Contact hours:  Monday through Friday 9:00am – 7:00pm; Saturday 10:00am – 3:00pm; Closed Sundays and major holidays.

QE Final Examination: The final course exam will need to be proctored by a disinterested 3rd party.   Student will need the documents: Online Final Examination/Proctor Instructions, which can be accessed from the Courses – Online page.  The Student is responsible for any proctoring fees.

QE Grading system: Courses are completed on a pass/fail basis.  All exams (*except for the 15-hour USPAP course, which requires a 74% score) require a 70% score to pass.  All qualifying education courses (*except the 15-hour USPAP course which has a limit of 3 attempts to pass the exam) allow students to have an unlimited numbers of exam attempts.

QE Satisfactory Completion/Certificate:  Upon completing the examination, student will know immediately if they have passed or failed.  Upon passing the final exam, both the student and the exam proctor must sign the completed Proctor Form.  To receive credit for this course, student must email the completed and signed “Proctor Form” to the school (DLMoore@neb.rr.com) within 5 business days.   Once the School has received the completed and signed “Proctor Form”, the Student’s successful completion certificate will be emailed to them within 2 to 3 business days.  Students must retain the certificate for their records.  Students will need to submit a copy of the certificate to the appropriate regulatory body. 

CE Satisfactory Completion/Certificate:: 100% course completion is required. At the end of the course, stident will be able to print a copy of their completion certificate.  Students must retain the certification for their records.  Students will need to submit a copy of the certificate to the appropriate regulatory body.

QE Examination Failure: All qualifying education courses (*except the 15-hour USPAP course which has a limit of 3 attempts to pass the exam) allow students to have an unlimited numbers of exam attempts.  If an examination is failed, student will need to repeat the “Final Examination” process.  If the course final examination is not successfully completed (before the online course expiration; and/or if the course is a 15-hour USPAP course – within three examination attempts) the course will need to be purchased and taken again.

QE Grounds for Dismissal:  If, during the final examination, the

  • Examinee would attempt to access their phone or any other personal property (with the exception of a calculator) during the examination.;
  • Examinee would attempt to access to the course materials after the exam is started;
  • Examinee would attempt to access any reference materials during the exam;
  • The examinee exhibits disruptive or abusive behavior.

Complaint Procedures: Complaints can be mailed to The Moore Group, Inc. 3460 S 17th Street, Lincoln, NE 68502 or emailed to DLMoore@neb.rr.com, at any time.  Written complaints to The Moore Group, Inc., which require a reply, will be responded to within 45 days of receipt.  Complaints can be sent to the Program Director of Private Post secondary Career Schools at the Nebraska Department of Education.   Complaints can be sent to the Nebraska Real Property Appraiser Board. 

QE Placement Assistance: The School does not offer placement assistance.

QE Transfer of Hours/Credits: A student may take any specific appraisal course from any approved provider (school).  It is not compulsory that any one provider (school) be used exclusively for a student’s required appraiser education.  However, an individual course must be started and completed with the same provider (school).  Credit for the hours obtained with one provider (school) cannot be transferred to a different provider (school) to complete a specific course.

Transcripts, Qualifying Education Courses: A student may order a transcript via the school website: www.MooreEducation.com.  (Go to COURSES page; under COURSES – CLASSROOM and click on “Qualifying Education Transcript Order”.) Transcript fee: $30.00

Price Changes: Prices are subject to change without notice.  Once a student/attendee has registered and paid the tuition for a specific class, no price chance will impact that student/attendee for that specific class.

Online Course FAQs

  • What if I have trouble accessing the course or trouble with something related to the online course website?
    • If a problem occurs with the course, contact online support (1-800-282-7972).
  • What if I have questions regarding some aspect of the course material or the course subject matter?
    • Your course instructor is Bradford Moore.  Please contact Brad at BKMoore@neb.rr.com.  Contact hours: Monday – Friday 8:30 am – 4 pm CST.  Closed Saturdays, Sundays and Major Holidays.  Please allow 24 hours for a response.
  • What if I have a question that is not related to the course content, nor is it technical in nature?
    • Contact the school at DLMoore@neb.rr.com or 402-770-8605. Contact hours: Monday – Friday 8:30 am – 4 pm CST.  Closed Saturdays, Sundays and Major Holidays.  Please allow 24 hours for a response.

Feedback from one of our students:

Classes are always top notch and very informative – fun. Thanks so much!

Great instructor! Does a very good job of presenting material and keeping the group focused and involved.